The "First Day of Work" Post

I had my first official day of training today and I must say I'm a bit overwhelmed with all the stuff I did today.

Rewind back to 2008, I worked for this company as a summer receptionist/clerk, which was easy shmeezy work. It was so easy that the agents and CSRs gave me extra work to do, which of course I didn't mind.

Fast forward to the present, and boy do I wish it were 2008 again! Okay, not really.. But my responsibilities as a Commercial CSR Assistant have greatly increased. I kind of miss the days of answering phones, directing calls, making copies, and filing (although we don't file anymore apparently; it's all paperless now!), but I guess there's always a time to move on.

Anyway, like I said, my position entails a lot of responsibilities that I can't even go on to discuss. But it's a LOT.

I like training right now because my hand is being held throughout the whole process, but I can already see things that I want to change--not only my desk, but also just the different tasks in general and just the way my mind will work in regards to the things I have to do.

But that's that. Work is good so far, and I'm going back in tomorrow to learn more tasks and more details. I'm ready to be overwhelmed again....

& I gotta learn to start waking up early again. I had to resort to coffee today >_<

All right, more updates later as my work life progresses.

PEACE!